# How to Remove Otter.ai from Zoom, Teams and Meet, or Delete It

> Remove Otter's Notetaker from a live call, stop auto-join and auto-share, cancel 24 hours before renewal and delete your Otter.ai account in order.

_Source: https://professionalstoolkit.com/articles/how-to-remove-otter-ai — The Professional's Toolkit · updated November 2026_

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To get Otter.ai out of a meeting right now, type **stop otter** in the Zoom, Google Meet or Microsoft Teams chat. Otter's help center says this removes every Otter Notetaker (formerly OtterPilot) in the call immediately, and any participant can do it, including people without an Otter account.[1] Keeping it out of future meetings takes one setting: switch auto-join to meetings you pick by hand, or disconnect your calendar, at least 30 minutes before the next call. Cancelling, pausing and deleting are separate actions. Do them in order. Deleting comes last, because nobody can undo it.


**24 hours** — Cancel an Otter.ai subscription at least this long before the next billing date to avoid another charge.



- **Any participant** — can remove the Notetaker from a Zoom, Meet or Teams call
- **30 min** — lead time Otter asks for before auto-join changes reliably apply
- **30 days** — a deleted conversation stays restorable in Trash


## Get the Notetaker out of the meeting you are in

The bot is easy to spot. It joins as a visible guest named after its owner's first name, with Notetaker (Otter.ai) added, and Otter says it cannot join hidden. Soon after arriving it posts a chat message linking to the live transcript. None of these four exits needs the owner's permission or an Otter login:

- Type stop otter in the meeting chat; Otter says every Notetaker in the call leaves at once.
- Remove it like any attendee. In Zoom the host or a co-host can; in Teams the organizer and presenters may, depending on meeting permissions.
- Stop it from the conversation link in its chat message, which works only when the owner has the chat-message setting on.
- In Zoom, deny its request to record, which Otter says removes it immediately. In Google Meet, do not admit it.

The meeting carries on without an Otter recording, but removing the bot does not touch its owner's settings. If it belongs to a colleague or a client, the same Notetaker will try again at the next calendar event. The next three sections are for whoever owns the account; the fourth is for hosts who do not.

## Stop it from joining your future meetings

Once a Google or Microsoft calendar is connected, the Notetaker joins every event with a Zoom, Meet or Teams link by default. To turn that off, open Account Settings, go to Integrations or Meetings, and set Default auto-join to Meetings I manually select.[2] In the mobile app the choice is called Manual, under Auto-join meetings. From then on it records only events you switch on yourself, or meetings whose URL you paste in. Otter asks for the change at least 30 minutes before a meeting starts. Later than that, it may still show up.

Two details catch people. Events whose auto-join toggle you changed by hand keep that setting when the default changes, and switching on a recurring event covers the rest of the series. Check those events one by one. If you still want some recording, narrower defaults exist: meetings you host, external meetings, or internal ones, the last two only in Workspaces with a business email domain.


> 💡 **Recheck events you toggled by hand:** Events whose auto-join you switched individually keep that setting after you change the default, and a recurring event covers its whole series.


The blunter fix is to disconnect the calendar. Otter says this immediately removes synced future events and stops new ones syncing, so nothing auto-joins; past events stay visible, and you can still send the Notetaker manually with a meeting URL. An Apple Calendar connected through the iOS app can be disconnected only in that app. If you cannot change the auto-join setting, ask your Workspace admin, because admins can set the default for every member and lock it.

On Enterprise, auto-join can also be blocked for meetings whose titles contain chosen keywords such as confidential or interview. Those filters cover only your own Workspace's Notetakers. Users may still start a manual recording in a blocked meeting unless an admin blocks manual recording too, so keyword blocking is a guard against the automatic bot, not against every recording.

## Stop it from sending your notes to guests

Auto-join and auto-share are separate settings, and many people fix only the first. With auto-share on, recordings from calendar events go to all event guests, guests on your domain, or your Workspace members, and guests get a summary email within 2 hours of the meeting ending. Set Default audience for shared notes to Don't share and new calendar recordings stay private. Auto-share applies only to recordings tied to a calendar event, including manual recordings where you picked the event.

Notes still going out? Look at single events. Otter says sharing set on an individual event overrides the account default, so Don't share does not undo it. With deduplication on, only one Notetaker per Workspace records a meeting, and Otter may pick the one that shares more widely, so a conversation can reach the Workspace even when its host chose not to share. The chat messages are another setting: turning off the live transcript and summary messages keeps the Notetaker transcribing but quiet.

Otter's own email is the last piece. Its help center covers unsubscribing from emails and switching off push notifications. Expect some mail anyway. Even after you unsubscribe, Otter still sends transactional emails about pricing, feature or account changes. Pre-recording emails, which warn calendar guests before the Notetaker joins, have their own toggle, and in an Enterprise Workspace the admin controls them.

## When the Otter bot belongs to someone else

Hosts ask this most. A guest's Notetaker keeps arriving, and your own Otter settings cannot stop it. Otter says Notetakers from other Otter Workspaces still join meetings with outside participants, one per Workspace, and even Enterprise title-keyword blocking covers only your own members. You control the meeting: remove the bot or type stop otter each time, and ask the guest to change their auto-join setting. Otter's help pages list what the Notetaker needs from each platform:

- Zoom: the host account must allow recording to computer files and let external participants request recording permission. A host who disabled local recording blocks it.
- Microsoft Teams: it joins as an anonymous guest marked Unverified, so the organization must allow anonymous users, and someone may have to admit it from the lobby.
- Google Meet: a host or authorized participant has to admit it; if nobody does within the waiting period, it leaves.
- All three: it cannot join meetings that require signing in to the conferencing app.

Inside your own Otter Workspace, admins have firmer controls. They can switch the Notetaker off for a member, who then can neither auto-join it nor send it manually. On Enterprise, Manage Notetaker for Workspace, turned on through the account manager, keeps it off for all members until an admin enables it. Consent stays with the person recording, because Otter's Terms place notice and consent on the user. Platform setup in detail is in our [Zoom, Teams and Meet guide](/articles/otter-ai-zoom-teams-meet).

## Cancel the subscription without paying another cycle

Where you bought decides where you cancel. A subscription bought on the website is cancelled in Otter's account settings, and only the Workspace owner or an admin can do it; Business plans cancel on the web only.[3] A subscription bought in the iPhone or Android app lives in the Apple App Store or Google Play, where Otter cannot cancel it. Otter's Terms also accept a cancellation request through its support team.

Timing matters more than method. Plans renew automatically for the same period, a month or a year, and Otter says to cancel at least 24 hours before the next billing date. Under Otter's Terms, subscriptions are non-refundable; Otter documents narrow exceptions elsewhere (a Domain Capture migration, an Enterprise contract ended for Otter's breach). A forgotten renewal is not one of them: the unused part of that plan is not refunded. Miss the window on annual Pro and you pay another year at $8.33 per user a month billed annually ($99.96 a year by our arithmetic). Annual Business renews at $19.99 per user a month billed annually ($239.88 a year by our arithmetic).


> 💡 **Pause instead of cancelling:** Otter lets you pause a subscription once instead of cancelling it, under Account Settings, Plan.


After cancelling, paid features run to the end of the period, then the Workspace drops to Basic. Nothing is deleted. Basic shows the 25 most recent conversations and archives the rest, which stay exportable and return if you upgrade. A cancelled plan can be reactivated before the cycle ends. A Business free trial is separate: an admin cancels it under Account Settings, Plan, Cancel trial, or the card is charged for every seat at the Business monthly rate. Our [Otter.ai pricing guide](/articles/otter-ai-pricing) covers renewal terms in full.


> ⚠ **Uninstalling the app cancels nothing:** Subscriptions bought through the Apple App Store or Google Play must be cancelled there; Otter cannot cancel them, and deleting the app leaves the account and subscription in place.


## Delete conversations, or the whole account

Deleting a recording and deleting the account are different jobs. A deleted conversation goes to Trash, is unshared at once, and can be restored for 30 days before Otter permanently deletes it with its data. It returns no transcription minutes. Bulk deletion works on the web or desktop, not in the mobile app, and Enterprise admins can switch off members' ability to delete conversations permanently.

Account deletion is final. All conversations go, conversations you shared become inaccessible to the people you shared them with, and Otter cannot recover anything; it keeps limited account information such as your email for accounting. Any paid subscription is forfeited with no credit for the remaining term. Otter's recommended order runs like this:[4]

1. Set auto-join to manual and disconnect your calendar.
2. Export the conversations you want to keep (Basic exports mp3 and txt; Pro adds pdf, docx and srt).
3. Cancel the subscription, in the app store if you bought it there.
4. Delete the account.

If the Delete account option is missing, you are not the only user in your Workspace. Otter shows it only to a sole user. In a Workspace of two or more, the owner must first remove every other user, deactivated ones included, and members go through their admin. A member removed from a Workspace falls back to an earlier unexpired paid plan or to Basic, keeping their data within that plan's limits.


## FAQ

**Can I record meetings with Otter without a bot joining?**

Yes. Otter's desktop app for Mac and Windows records supported meetings from your device without a Notetaker, and the Chrome extension offers on-device recording for Google Meet. Nothing joins the call, so telling participants and getting consent is still your responsibility under Otter's Terms.

**Can I stop Otter from using my conversations for training?**

The Help improve Otter setting under Account Settings, Meetings controls whether Otter and third-party providers may access your conversations for training, including human review; choosing Don't allow sharing removes access to past conversations too. Otter's privacy pages name no opt-out from training on de-identified data, and Enterprise workspaces are opted out by default.

**Do I get money back if I remove Workspace members instead of cancelling?**

No cash. Depending on plan and contract, Otter may issue a prorated credit to the Workspace billing account; the credit has no cash value, is non-refundable and expires when paid service ends.


## The bottom line

Removing Otter.ai is several small jobs, each with its own switch. Type stop otter to clear a live call. Set auto-join to manual, or disconnect the calendar, to keep the Notetaker away. Set auto-share to Don't share and check individual events so notes stop reaching guests. Cancel at least 24 hours before renewal, in the store you paid through, since refunds are rare. Then export what you need and delete the account. If the bot is a guest's, only its owner can switch it off for good.



## Sources

[1] Otter help: Remove Otter Notetaker from your meeting (Zoom, Google Meet, or Microsoft Teams) — https://help.otter.ai/hc/en-us/articles/14288936562199-Remove-Otter-Notetaker-from-your-meeting-Zoom-Google-Meet-or-Microsoft-Teams (2026-11)
[2] Otter help: Stop Otter Notetaker from automatically joining your meetings — https://help.otter.ai/hc/en-us/articles/12906714508823-Stop-Otter-Notetaker-from-automatically-joining-your-meetings (2026-11)
[3] Otter help: Cancel an Otter subscription — https://help.otter.ai/hc/en-us/articles/23346776714903-Cancel-an-Otter-subscription (2026-11)
[4] Otter help: Delete your Otter account — https://help.otter.ai/hc/en-us/articles/360047870454-Delete-your-Otter-account (2026-11)
[5] Otter.ai pricing page — https://otter.ai/pricing
[6] Otter.ai help center — https://help.otter.ai/hc/en-us
[7] Otter.ai Terms of Service — https://otter.ai/terms-of-service
[8] Otter.ai Privacy Policy — https://otter.ai/privacy-policy