# Riverside for Businesses: What the Business Plan Adds for Teams > Riverside Business is quote-only, no trial. It adds roles, up to 10,000 registrants, an AI-training opt-out and, on some plans, SSO, SCIM and async links. _Source: https://professionalstoolkit.com/articles/riverside-for-businesses — The Professional's Toolkit · updated October 2026_ --- For businesses, Riverside comes down to one plan: **Business**, sold only as a custom quote after a sales demo, with no free trial and no discount codes accepted [1]. The self-serve ladder stops at Webinar, at $99 a month billed monthly or $79 a month billed annually. Business is what you need once any of five things matters: more than 100 webinar registrants, several colleagues editing without paying per seat, invited producers, single sign-on with SCIM (on some Business plans), or keeping your recordings out of Riverside's AI training. If none applies, stay self-serve. If two or more apply, book the demo. **$19 a month** — Editor seat add-on per extra editor on Pro, Grow or Webinar; Business adds editors at no extra cost, up to the seats in your contract. - **Up to 10,000** — Webinar registrants on Business, by plan (Webinar plan: 100) - **Unlimited** — Separate-track downloads on Business (self-serve: 15-25 h a month) - **No trial** — Business is a custom quote after a demo ## Where the self-serve plans run out Riverside prices every plan **per account, not per seat**. Pro is for one person, and sharing a login breaks the Terms. On Pro, Grow and Webinar, each extra collaborator needs an Editor seat add-on at $19 a month or $168 a year, one editor per add-on. Business adds editors at no extra cost, up to the seat count in your contract. That gap drives the math. By our arithmetic, the top self-serve tier with three extra editors comes to $1,452 a year billed annually, or $1,872 a year billed monthly. Each further editor adds $168 or $228 a year. With no public Business price, only your quote at your real headcount shows where the lines cross. Seats are not the only ceiling. Self-serve plans cap downloads of separate tracks at 15, 20 and 25 hours a month on Pro, Grow and Webinar, with no rollover, and live streams count toward the cap. Business has no cap. Webinars stop at 100 registrants on the Webinar plan, while Business goes up to 10,000 depending on the plan; our [Riverside webinars guide](/articles/riverside-webinars) covers that setup. Several workflow tools exist only on Business: invited producers who join without an account, a teleprompter shared with guests, timeline export to Premiere Pro, Final Cut Pro or AAF, Salesforce and Marketo sync, lead capture on embedded videos, and passwords on review links. Recordings on lower plans move to archive after two years. Business recordings stay put. > 💡 **Price the self-serve route first:** Before the sales call, total your self-serve plan plus one Editor seat add-on per extra editor at your real headcount. That figure is the yardstick for the Business quote. ## How a Business account is organized Business adds a layer above studios called **productions**. Each production carries its own branding and default studio settings, and on some Business plans its own custom file names, so an internal comms team and a marketing team can work side by side without touching each other's setup. New defaults apply only to studios created afterwards, not existing ones. Removing a production is final. It deletes every studio, project, recording, track and clip inside it, with no recovery, and the owner, admins and directors can all do it. Think twice before handing out the director role. People sit in four member roles: one account owner, then admins, directors and editors, with seat counts that vary by contract [2]. A user holds one role per account. Directors oversee only the productions assigned to them and cannot invite or remove anyone. Editors cannot manage members or change studio settings. By default only the owner invites new users; the owner can let admins do it, but an admin then manages only directors and editors in the same productions. Outsiders still join studios as invited producers, guests or audience members. Owners can also switch off external sharing, which blocks direct publishing to social media. ## Async links: recording people who never join a call Async recording is the feature many business buyers come for, and it is gated twice. It sits on some Business plans only, switched on through your customer success manager [3]. An async link holds up to 10 prompts, either guided talking points or a script on the teleprompter. Several people can record from one link at once, every take lands in one project, and sessions have no length limit. Contributors on a computer need Chrome or Edge. Safari fails, and so do private windows. On the mobile apps an invitee sees only the first prompt. The vendor's case studies show the pattern. Riverside says Hays, the recruiter, runs a two-person global comms team that produces video for more than 13,000 employees, collecting stories through async links across time zones and editing inside Riverside. It says Intuit uses the tool for customer interviews, virtual event clips and internal leadership Q&As across 14,000+ employees, and that King's College London produces online courses and professional training with it. WeSpire reports 15-20 people, nearly half the company, using it every month. These are vendor-reported stories. Nobody audited them. > 💡 **Send one-prompt links to phones:** Async invitees on the mobile apps see only the first prompt. If most contributors will record on phones, keep each link to a single question. ## SSO, SCIM, the API and webhooks Single sign-on supports SAML only. Like SCIM, it comes on some Business plans through the CSM and is set up by the account owner. Help has guides for Okta, Google and Microsoft Entra ID, and other SAML 2.0 providers such as OneLogin or JumpCloud can be configured. SCIM has limits IT should know before rollout. It does not sync groups or password changes, and Entra group provisioning must be turned off. Roles cannot be set through SCIM, so every new user arrives as a director. Each user needs a productions attribute, and provisioning fails once the account hits its seat limit. Social sign-in with Google, Apple or Spotify works on every plan. It is not organizational SSO. The Business API is also enabled by the CSM and used by the account owner. It lists webinar events and registrants and, on some Business plans, registers attendees and returns their join links. Treat it as a webinar and data feed, not a platform for building apps. Webinar webhooks cover six events for live webinars only, not on-demand ones. Your endpoint must be public HTTPS and answer within 10 seconds, and events may arrive twice or out of order. Firewall teams get static IPs only on Business; self-serve studios use dynamic addresses. > ⚠ **Riverside is not your archive:** The Terms say the platform is not a storage or backup service and customers must keep their own copies. Download masters to your own storage after each production. ## Security, compliance and the AI-training clause Riverside holds SOC 2 Type 2, with the report shared under NDA for enterprise customers, plus ISO/IEC 27001. Its security page commits to TLS 1.2 or 1.3 in transit and AES-256 at rest. The company is certified under the EU-US, UK and Swiss Data Privacy Frameworks, and its DPA is downloadable. Sub-processors include AWS, Google Cloud and MongoDB, plus AI vendors such as OpenAI, ElevenLabs and HeyGen, and customer support is staffed from the Philippines. We found no HIPAA claim. Regulated health content needs another route. The clause legal teams should read first is about training. The Privacy Policy revised on 15 June 2026 lets Riverside use recordings, transcripts and AI prompts and outputs to **train its own AI models** [4]. Only Business customers can opt out, and only through a written agreement. Put it in the contract. Third-party AI providers may not train on your content. Separately, Business owners and admins can turn off every AI feature for the account, which helps where internal policy bans generative tools. AI twins and voice clones of guests are also Business-only, and each needs a recorded consent video from that guest. ## Buying Business without a trial Pricing is quoted by team size after a demo, and there is no Business trial. You can still check the recorder, editor and webinar flow on a self-serve 14-day trial, but it needs a card and charges automatically on day 15; refund windows and cancellation steps are in our [Riverside pricing guide](/articles/riverside-pricing). The real trap is the phrase *some Business plans*. Async links, SSO, SCIM, the API, custom file names, presentation sharing, producer on demand and AI color correction all carry it, which means a quote that just says Business may not include them. Name every one you need in the order form, along with your seat count and registrant limit. Billing changes too: only owners or admins update cards, and wire transfer runs through the CSM. Budget the AI side separately. Paid plans include a starting balance of AI credits, extra packs are one-time purchases at $2 per 100 credits, and credits never roll over or come back as refunds. Translation burns 100 credits a minute of video, while Magic Clips, Magic Audio and Co-Creator use none; our [Riverside AI guide](/articles/riverside-ai) maps the rest. For a team turning out weekly translated town halls, model the credit spend before signing. ## FAQ **Can a Business account record at 25 or 29.97 FPS?** Yes. Business users can change a studio's frame rate to 25 or 29.97 FPS for raw tracks, but editor exports are always 24 FPS. **Can we present slides inside the Riverside studio?** On some Business plans (ask the CSM) you can upload and share a presentation, recorded as its own track, and give slide control to a second participant on a computer browser. Presenter notes, animations and embedded audio or video do not carry over. **Can we remove Riverside branding from embedded videos?** Changing the embed accent color and hiding the Riverside logo in the player are Business-only options. Embeds themselves are available from Grow up. **Is there a nonprofit or education discount on Business?** We found no nonprofit, student or education discount, and Business does not accept discount codes. Pricing is a custom quote based on team size. ## The bottom line Riverside's Business plan earns its quote when a company outgrows the one-person, per-account logic of the self-serve tiers: many editors, webinars past 100 registrants, unlimited separate tracks, roles across productions, SSO and SCIM, and a contractual opt-out from AI training. The weak spot is transparency. There is no price, no trial, and the features most companies want sit behind *some Business plans*. Get every one of them, and the training opt-out, written into the order form before you sign. ## Sources [1] Plans & Pricing — https://riverside.com/pricing (2026-10) [2] Riverside Help: Riverside for Business account Member roles — https://support.riverside.com/hc/en-us/articles/5598614589341-Riverside-for-Business-account-Member-roles (2026-10) [3] Riverside Help: Async recording Overview — https://support.riverside.com/hc/en-us/articles/15133246157469-Async-recording-Overview (2026-10) [4] Privacy Policy — https://riverside.com/privacy-policy (2026-10) [5] Riverside Help Center — https://support.riverside.com/hc/en-us [6] Riverside Terms and Conditions — https://riverside.com/terms-conditions [7] G2, Riverside reviews — https://www.g2.com/products/riverside/reviews