Granola fits a venture investor's day for one plain reason: nothing joins the call. The Mac or Windows app captures your microphone and system audio, so a founder pitching on Zoom sees no bot in the participant list. For a deal team, the real decision is the plan. Basic is free ($0 per user per month) but hides notes older than 30 days. It also lacks the CRM connections a deal team relies on. Business costs $14 per user per month, billed monthly, and unlocks both CRMs plus full history[1]. That is the plan most funds need. Founders raising a seed round may get Business free for 12 months.
A pitch meeting with no bot in the room
Granola says partners at VC firms such as Benchmark, Sequoia, Accel and Union Square Ventures use it to take pitches[2]. The mechanics explain the appeal. One minute before a calendar meeting with two or more attendees, a notification appears, and clicking it starts transcription. Nothing records in the background. You type rough notes during the pitch, such as the burn figure the founder mentions or a doubt about the go-to-market plan, and after the call Granola rewrites them into structured notes using the transcript. Your words stay black. The AI's additions appear gray.
That split matters when you defend a view in Monday's partner meeting. You can see which point you wrote and which one the model inferred from the conversation. The desktop app works the same way on Zoom, Google Meet, Teams, Webex and Slack huddles, whether you host or join as a guest, and it needs no Zoom host permission. Granola's post on pitch notes lists templates for investor pitches alongside sales calls and 1-on-1s. Custom templates are on every plan, but you create and apply them on desktop only.
Coffee meetings work differently. The iPhone and Android apps capture in-person conversation and outbound phone calls, but not Zoom, Meet or Teams audio, because the phone's operating system blocks it. A founder call you would take on your phone through a meeting app needs the laptop instead, and an uncaptured meeting cannot be recovered later.
Custom templates are on every Granola plan but are created and applied only in the Mac or Windows app; phone notes pick one up after they sync.
On a paid Granola workspace every active member, admins included, is billed on the same plan, and anyone joining by invite or domain auto-join is billed from that day.
Confidentiality without a bot, and the consent question
For an investor, a bot is a signal. A visible notetaker in a first meeting tells the founder their pitch is being stored somewhere. Granola shows other participants nothing unless you turn on a transparency feature: an automated chat message, a camera watermark or, on Enterprise, a Heads Up page before joining. That puts consent on you. Under Granola's terms, the customer, typically the fund that created the workspace, is responsible for consent under recording laws, and its own guidance says the chat message and watermark give notice, not consent. For in-person and phone meetings, say it out loud.
Inside the fund, notes are private by default on every plan, and admins cannot read a partner's private notes. Sharing levels run from private to company-only to anyone with the link. A shared note never exposes the full transcript: web links show summaries only, while collaborators on a folder in the desktop app see transcripts. That distinction helps when you forward a summary to a co-investor, and sharing a note adds no paid seat to your workspace.
The audio itself is deleted after transcription on desktop, so no recording of the pitch exists to leak. Data sits on AWS in the United States with no regional residency, there is no built-in two-factor authentication, and Granola trains its own models on anonymized data unless each user opts out, as our Granola review explains.
Granola shows founders nothing unless you turn on its chat message, watermark or Enterprise Heads Up, and its terms leave consent under recording laws to the customer.
Getting pitch notes into Affinity or Attio
Both CRM connections start on Business, since Basic connects to Slack only, and they behave differently. Affinity is the deliberate route. Each person on the team adds their own Affinity API key, which is shown only once, and Affinity then appears as a sharing destination on every note[3]. Sending a note takes one click. Granola only adds new notes and never edits or deletes existing CRM data. It suggests matching People and Company records from attendee email addresses, so each person should use the same email in both tools. For hands-free routing, Granola points to a Zapier automation that fires when a note lands in a folder, and Zapier bills its own plan separately.
Attio connects through a web OAuth flow and can run automatically at folder level: notes added to an Attio-enabled folder sync to the matched person, company or deal. Two limits apply. Auto-sharing is forward-only, so notes already in the folder are not synced. And Granola creates no record when an attendee's email matches nothing, so a founder not yet in Attio gets no note until a record exists. Custom objects need Zapier. Granola's integration guide says only the enhanced summary syncs, while the transcript stays in Granola.
Neither connection writes back. Your CRM never updates Granola, so stage changes and deal fields stay in the CRM alone. Setup effort differs too: Granola's integration guide says that once one person in a workspace connects Attio, the rest of the team shares that connection, while Affinity needs a key from every partner who posts. Teams that want both tools in one place usually lean on the API and integration options rather than expecting a two-way sync.
Granola creates no Attio record when an attendee's email matches nothing, so add a new founder to Attio before the pitch if you want the note to land automatically.
Partner meetings, portfolio check-ins and the memo
The other half of an investor's week is internal: the partner meeting, portfolio board prep, the investment memo. Granola's People and Companies views help here. They build themselves from calendar attendee lists and gather every note tied to a founder or a company, including notes colleagues shared, with no tagging. You cannot add a person manually, though. A company you only met off the calendar has no page until a calendar meeting creates one.
Granola Chat then answers across a chosen set of meetings: all of them, one folder, selected meetings or, on desktop, a People or Companies record. Ask what a founder said about churn across three calls, and the answer cites the source meetings. Each partner's chat history stays private, even on shared notes. On Basic, Chat and the People and Companies views see only the last 30 days, which is shorter than most diligence cycles. Business opens the full history.
Before external meetings, Business adds pre-meeting briefs, usually two or three bullets drawn from earlier notes, shared workspace notes, calendar details and the wider web including LinkedIn. Briefs need Google Calendar and skip internal-only meetings, so the partner meeting gets none. Granola says speaker identification works best with fewer than six people. That covers most partner meetings. A full-fund offsite is another matter.
What it costs a fund, and the founder side
| Workflow | Lowest Granola plan |
|---|---|
| Bot-free capture, templates, Recipes, shared folders | Basic |
| Notes older than 30 days in the app, Chat and People and Companies | Business |
| Affinity, Attio, HubSpot, Notion, Zapier | Business |
| Pre-meeting briefs (Google Calendar only) | Business |
| API and webhooks | Business |
| Org-wide sharing caps, Heads Up, training off by default | Enterprise |
| SSO and SCIM | Enterprise, 50+ active members |
Billing runs per workspace, and every active member is a paid seat on the same plan, admins included. A five-person deal team on Business pays $70 a month, or $840 a year by our arithmetic, still billed monthly, since there is no annual Business price. An analyst who joins through domain auto-join is billed from the day they join. Enterprise starts from $35 per user per month, a step of $21 per user a month, or $252 a year per user. Most small funds will not need it. SSO only applies from 50 active members or a 50-seat Enterprise commitment, so a fund would pay the step for admin control over sharing and training, not for capture.
Founders get a different deal. Granola gives 12 months of Business free to startups that raised a pre-seed or seed round from its list of 500+ approved investors and never paid for Granola or used a promo code[4]. Bootstrapped and self-funded startups do not qualify. For a five-person founding team, the free year covers $840 of Business at list price, by our arithmetic. During a raise, two features earn their place: follow-up emails, a paid feature drafted in Gmail for meetings with at least one external guest and no more than 10 people, and Chat across a fundraising folder to compare what different investors pushed back on, which works on every plan but reaches only the last 30 days on Basic. Full plan rules sit in our Granola pricing guide.
Where it falls short for deal teams
Three gaps matter for investors. First, there is no recording to replay, so a disputed metric from a pitch can only be checked against the transcript, and transcripts cannot be edited, only trimmed by deleting chunks. Second, there is no upload of pre-recorded files, so a founder's recorded demo or an old call cannot be added. Third, the Microsoft side is thinner: briefs, follow-up emails and Chat's email actions need Google, although Outlook calendar sync itself works.
Granola also says it is built for documentation and retrieval, not conversation intelligence. There are no talk ratios, coaching dashboards or deal analytics, so pipeline reporting stays in your CRM. Salesforce shops face two vendor statements: the pricing page lists advanced integrations such as Salesforce on Enterprise, while Granola's integration pages route Salesforce through Zapier on paid plans. Funds already on Affinity or Attio avoid that question.
Frequently asked questions
Can I use Granola with Claude or ChatGPT to draft an investment memo?+
Yes, through Granola's MCP server, which is on every plan. On Basic it reaches your personal notes from the last 30 days without transcripts; on Business it reaches personal and public workspace notes with full history and transcripts.
Does Granola work for in-person board meetings?+
Yes. The iPhone and Android apps capture in-person conversation, and the Apple Watch can start a note and record offline; audio is cached during the meeting and deleted after transcription.
Can our LP or IT reviewer get Granola's security documents?+
Granola holds SOC 2 Type II, achieved in July 2025, with the report requested through its trust centre or sales team. It offers only its standard DPA, with no custom DPAs.
What happens to old deal notes if we cancel Business?+
The plan runs to the end of the billing period, then the workspace moves to Basic. Notes older than 30 days are hidden, not deleted, and come back if you upgrade again.
The bottom line
Granola suits investors who want clean, attributable pitch notes without a bot announcing itself to founders, and its People and Companies views plus Chat turn months of calls into something a partner meeting can query. Plan on Business for any team that uses Affinity or Attio or keeps deals open longer than 30 days. Settle consent before the first pitch, since the tool leaves it to you. Skip it if you need recordings to replay, uploaded files or Salesforce-first workflows. Founders with qualifying seed investors should apply for the free year before paying.
- [1] Pricing plans (2026-11) https://www.granola.ai/pricing
- [2] Granola raises $20M to build the AI notepad that makes you smarter (2026-11) https://www.granola.ai/blog/series-a
- [3] Granola help: Affinity (2026-11) https://docs.granola.ai/help-center/sharing/integrations/affinity
- [4] Granola for Startups - 1 year free of Granola Business (2026-11) https://www.granola.ai/startups