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LiveChat

Live chat, shared inbox, tickets and an AI Agent in one workspace

3.49/5 Toolkit Score · scored November 2026 from $19/user/mo billed annually (Text Essential) 15 guides

Start here

LiveChat Review 2026: Now Text Plans, AI Agent, Limits and Verdict

The full verdict — what it does well, where it falls short, and who it actually fits.

What it costs

LiveChat Pricing 2026: Text Plans, AI Packs and Legacy Prices

Every tier, what really drives the bill, and the point where the cost jumps.

Is LiveChat Free? The 14-Day Trial, Free Extras and Real Costs

Every tier, what really drives the bill, and the point where the cost jumps.

How it compares

LiveChat vs Zendesk: Text Plans Against Zendesk Suite in 2026

Head to head — where each one wins, and what switching involves.

If not this one

LiveChat Alternatives: 9 Help Desks and Chat Tools Compared

The field around it, and the point where leaving makes sense.

Using it

LiveChat Buyer's Checklist: What to Check Before a Text Plan

What to confirm before you commit, applied rather than listed.

LiveChat AI Playbook: Text's AI Agent, Skills and Resolutions

Whose AI is under the hood, what it does in practice, and what it costs.

LiveChat Website Widget: Install It on WordPress, Shopify and More

Setup, your first working build, and the mistakes worth skipping.

LiveChat Integrations: Shopify, CRMs and the Marketplace in Text

Setup, your first working build, and the mistakes worth skipping.

LiveChat Mobile App: Text Apps for iOS, Android, Mac and Windows

Setup, your first working build, and the mistakes worth skipping.

LiveChat API Guide: Text API Tokens, Quotas, Webhooks and MCP

Setup, your first working build, and the mistakes worth skipping.

LiveChat Messaging Channels: WhatsApp, Messenger, SMS Setup

Setup, your first working build, and the mistakes worth skipping.

For your kind of team

LiveChat for Ecommerce: Shopify Selling, Carts and Chat Sales

How it holds up for this kind of work specifically.

LiveChat for Sales Teams: Lead Capture, Routing and CRM Links

How it holds up for this kind of work specifically.

LiveChat for Small Business: What Text Essential Costs a Team

How it holds up for this kind of work specifically.