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Gorgias

3.68/5 Toolkit Score · scored November 2026 from $10/mo (Starter, billed monthly, 50 tickets) 15 guides

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Gorgias Review 2026: The Shopify Help Desk Priced by Tickets

The full verdict — what it does well, where it falls short, and who it actually fits.

What it costs

Gorgias Pricing 2026: Plans, Ticket Overage and AI Agent Costs

Every tier, what really drives the bill, and the point where the cost jumps.

Is Gorgias Free? No Free Plan, a 7-Day Trial and Starter Costs

Every tier, what really drives the bill, and the point where the cost jumps.

How it compares

Gorgias vs Zendesk: Tickets per Account vs Seats per Agent (2026)

Head to head — where each one wins, and what switching involves.

If not this one

Gorgias Alternatives: 8 Help Desks Compared by How They Bill

The field around it, and the point where leaving makes sense.

Using it

Gorgias Buyers Checklist: What to Check Before You Commit

What to confirm before you commit, applied rather than listed.

Gorgias AI Agent Playbook: Skills, Actions and Real Costs

Whose AI is under the hood, what it does in practice, and what it costs.

Gorgias Chat: How to Set Up the Widget, Campaigns and AI

Setup, your first working build, and the mistakes worth skipping.

Gorgias Integrations: How to Set Up the Apps That Matter

Setup, your first working build, and the mistakes worth skipping.

Gorgias API Guide: Keys, OAuth2, Rate Limits, Webhooks and MCP

Setup, your first working build, and the mistakes worth skipping.

Gorgias Rules and Macros: A Setup Guide for E-commerce Teams

Setup, your first working build, and the mistakes worth skipping.

Gorgias Help Center: Setup Guide, Limits and Costs (2026)

Setup, your first working build, and the mistakes worth skipping.

For your kind of team

Gorgias for Shopify: Order Actions, AI Limits and Real Cost

How it holds up for this kind of work specifically.

Gorgias for Magento 2: What Works, What You Lose, What It Costs

How it holds up for this kind of work specifically.

Gorgias for BigCommerce: Order Tools, Plan Gate and AI Limits

How it holds up for this kind of work specifically.