Is Sintra AI Free? Trials, Refunds and Discounts Explained

No. Sintra X, the only plan Sintra sells, is paid, and the smallest single charge is $48.50 a month billed monthly. Sintra's pricing page says there is a 14-day money-back guarantee but no free trial ^[1]. That guarantee is a refund you have to ask for, not a trial you can let lapse. A couple of zero-dollar doors do exist at the edges: a trial on one App Store purchase and free extra workspaces on a paid account. Neither is a free plan you can sign up for today.

Pay first, then a 14-day refund window

Sintra X is sold per workspace and includes all 12 AI employees, Brain AI, 1,000+ integrations, unlimited team members and 250 credits a month. Every billing term is charged upfront for the full term, and VAT or GST is added at checkout based on where you are. The pricing page shows each option against a higher struck-through price with a Save label. The amounts below are the upfront charges before tax shown on the pricing page.

By our arithmetic, the yearly term comes to $187.20 a year (the help center says about $187), and twelve months billed monthly come to $582, so yearly billing costs $394.80 less over a year. The catch is the upfront charge. The guarantee window runs 14 days from the first purchase whichever term you pick, and a longer plan does not extend it. If you are unsure you will keep the tool past those two weeks, the monthly term puts the least money at stake. If you already know you will stay the year, yearly is the cheaper path. By our arithmetic, monthly is cheapest only for a single month, quarterly for two to six months and yearly from seven months on, leaving aside refunds, renewal price changes and VAT.

Two rules sit behind those numbers. Sintra does not guarantee the renewal price: its Terms say renewals are charged at the then-current rate and offer prices may apply only to the first term ^[2]. Check the renewal amount in Manage billing before the renewal date. Subscriptions renew automatically, monthly on the same calendar day and yearly on the same date, until you cancel. Our full Sintra pricing breakdown covers credit packages and what each task costs.

How the guarantee works when you use it

The guarantee covers the first web purchase of Sintra X, on the monthly, 3-month or 12-month term, and it applies to paid subscriptions rather than trial offers. To use it, contact support by in-app chat or email, say explicitly that you want a refund and confirm that you own the account ^[3]. Canceling alone does not refund you. An approved refund goes back to the original payment method, usually within 10 business days, and it ends access immediately. Renewals are not covered. Credits, including unused ones and top-ups, are non-refundable.

Using the first 14 days as your test

Since the pricing page offers no free trial, the first paid month is the test, and the 14-day guarantee is the safety net under it. Treat those two weeks as a trial you paid for and plan them. Connect the accounts you would really use, load your brand material into Brain AI, and give the helpers the tasks you would hand them every week. Check the credit usage log after a few days to see what each action actually cost, and write down the date on your receipt, because the window counts from the first purchase and nothing else.

The 250 credits stretch further on some work than others. By Sintra's own price list, a social post written, designed and posted costs about 1 credit and a reply about 0.1, while video runs about 40 credits per 15 seconds and a basic website build is listed at about 15 to 40 credits, while Sintra's own pages give 300 credits or more for complex builds. Sintra's Terms let it change these costs, with reasonable notice for significant changes. Spend the test on the work you would actually pay for later, such as posts and emails drafted in your brand voice, rather than on one expensive video, so the usage log tells you something useful.

If the drafts miss by day 10 or so, ask support for the refund then, in plain words, rather than waiting for the last day. Canceling in Manage billing stops the next renewal but does not refund the first charge. Credits you used during the test, and any credit upgrade you bought, are non-refundable either way, so a refund request is about the subscription charge itself.

An App Store trial, cancellation and spare workspaces

In the App Store, one Sintra X Yearly purchase carries a 7-day trial. That is a store listing, not a website offer. It also changes who handles the money: App Store and Google Play purchases are billed, canceled and refunded through the store rather than through Sintra's guarantee, and website discounts do not apply there. Store prices are set in the store and differ from the website. Cancel a store subscription in your Apple or Google account settings, because deleting the app does not cancel anything.

Canceling is not a way to keep using Sintra for free. On the website you cancel in Settings, under Usage and Billing, through the Manage billing portal, which also lists your invoices. Access and remaining credits run to the end of the period you paid for, and you can resume a canceled plan before it ends at no extra charge. Canceling stops future renewals, not charges already made, and you can resubscribe later if you want the helpers back.

Free workspaces exist only beside a paid one. Creating an extra workspace needs an active subscription, and each new one starts with 20 free credits a month, a blank Brain AI and no automations. That suits a side project or a test brand, not a second business that relies on automations such as the Social Media Manager. Each workspace keeps its own plan, credit balance and billing cycle, and helpers cannot see across workspaces. Sintra bills per workspace; confirm the price of a second paid workspace with Sintra before you plan around one.

Referral cash and promo codes, without a coupon hunt

The referral program pays cash. A referrer earns $45 for each person who subscribes through their link and stays subscribed past 14 days, paid by PayPal or bank transfer through Cello, with no limit on the number of referrals. The referred friend receives 250 credits after their first 14 days as an active subscriber. A cancellation or refund inside that holding period cancels the reward, and a former subscriber who is not currently active can still be referred. Older help pages describe a free month for each side; that version is outdated.

Discounts work only on subscriptions bought on the Sintra website, never through the App Store or other platforms, and only one applies per subscription. A website code carries over if you switch from monthly to annual billing, and the help center says it stays active while the subscription runs without interruption. Promo codes can be limited to new customers or to certain plans, and they go in at checkout. We print no codes. Sintra's affiliate agreement bars affiliates from posting offer codes publicly or on coupon and deal sites, so treat a code found there with caution.

Why there is no lifetime deal to find

Sintra says it sells no lifetime plans, only recurring subscriptions. The older products that lifetime buyers held, including Prompts in Sintra Plus, Bots in Sintra Max, Add-ons and the legacy Helpers, reached end of life in February 2026 and are no longer available. Individual helper plans are not sold anymore either, so any page offering one helper on its own is outdated. Sintra's Terms also let it modify or discontinue any part of the service, with or without notice, which is worth remembering before paying for any long term.

Lifetime-deal buyers complained on Trustpilot that the legacy Helpers were discontinued and that a monthly Sintra X subscription is now required. Sintra answered that lifetime access meant the lifetime of the product as purchased, and it offered those buyers six months of Sintra X free. Treat that as a reply to past buyers. It is not an offer you can claim. If a reseller pitches lifetime Sintra access today, the pitch does not match anything Sintra currently sells, and the money-back guarantee covers only web checkout purchases.

So can you use Sintra without paying anything?

Only at the edges, and each edge carries a condition. The pricing page offers no free trial, so the web route is a paid first purchase with a 14-day money-back guarantee you claim by asking support. The App Store trial belongs to Apple's billing, and free workspaces need a paid one beside them. For most buyers the practical test is one paid month with a calendar reminder set for day 14. Before paying, run through our checklist of what to verify, and read the Sintra review to judge whether the product itself fits your work.