Krisp AI Playbook: MCP, API, Webhooks and Templates by Plan

Krisp's AI Meeting Assistant earns most of its value after the call ends. Almost every tool in this guide sits on Core: summaries with templates, centralized action items, AI Chat, custom vocabulary, MCP for Claude, ChatGPT and Cursor, the public API, personal webhooks, Zapier and the HubSpot push. Core costs $8 per user per month billed annually, or $16 per user per month billed monthly ^[1]. Advanced costs $15 per user per month billed annually or $30 billed monthly. You need it only for the Salesforce and ConnectWise pushes and one team-wide webhook. One search myth first: Krisp has no YouTube summarizer, and its only YouTube feature is listener-side accent conversion, which adapts accented speech in videos for you. Our verdict is simple. Start on Core.

Tune the notes before your first meeting

Output quality is decided mostly in settings. By default Krisp summarizes each call automatically into Key Points (the top 10) and action items, and you can also summarize by hand with a chosen template. The Outline, Krisp's detailed summary, is available from Core but is not generated by default, so generate it when you want a longer narrative. Eleven starter templates cover common shapes, from Project Sync and 1 to 1 to Sales Call/Demo, Hiring and All Hands. Starters are locked. Duplicate one into My Templates and edit the copy.

Two quieter settings matter just as much. Summary personalization takes a pronoun, nickname, occupation and an About field of up to 240 characters, which tells the model whose point of view to write from. Custom vocabulary holds up to 750 words shared across the whole workspace, so one person can load product names, client names and acronyms for everyone. New words apply to future meetings only. Transcripts and summaries cover 16 languages (the pricing page says 16+), and notes can be written in a language you choose. For mixed-language calls, Krisp recommends Audio Recording mode, because a transcript can be regenerated in another language only when audio exists.

Action items and AI Chat once the call is over

Action items are generated automatically and gathered in one Centralized Action Items view with two tabs, Assigned to Me and All Action Items. Each item takes an assignee, a priority and a due date, which turns the list into a light task tracker spanning every meeting and teammate. AI Chat answers questions about a single meeting or across your meetings, searching summaries and transcripts together. This is the practical answer to how do I actually use Krisp AI: ask what a client pushed back on last month, or which decisions slipped.

Krisp says its summaries and AI Chat are generated with Anthropic's Claude on AWS Bedrock, sending only the data a summary needs. Its Terms advise checking AI output independently. Treat every summary as a draft. A one-minute review before a recap reaches a client catches the occasional wrong owner or date. Commenting, tagging teammates on a note and the manager view all start on Advanced, so a Core team reviews notes through sharing and edit access rather than comment threads.

Plugging Krisp into Claude, ChatGPT and Cursor over MCP

Krisp hosts an MCP server that gives AI tools access to your meetings, action items and calendar ^[2]. It runs on Core and Advanced for any role, Admin or User. Claude and ChatGPT connect from Krisp's Integrations settings, Cursor has an Add to Cursor button, and the help also names Claude Code and VS Code. Custom clients connect over Streamable HTTP at mcp.krisp.ai/mcp with OAuth 2.0 and PKCE. There is no SSE support. Older tools need the mcp-remote bridge.

Most of the tools read. They filter meetings by date, tag, folder, speaker, participant email domain and duration, and run full-text search inside transcripts for terms of at least 3 characters. A single call can pull summaries, key points, action items and tags for up to 50 meetings, while full transcripts are best fetched a few at a time. The write side is narrower: attach_tag, create_action_item, update_meeting, import_recording and create_folder, each requiring edit access to the meeting in question.

A handful of limits shape real workflows. A connection made before the write tools arrived stays read-only until you reconnect it. Assigning an action item through MCP sends no notification. MCP creates private folders only, adds only meetings you own, imports one recording of up to 1 GB at a time and has no delete tool. A strong first prompt in Claude: pull last week's client meetings, list open action items by owner, then tag every meeting that mentions a renewal.

The public API, webhooks and the SDK question

People searching for a Krisp API get a clear answer: the public Meeting Assistant API is on Core and Advanced and exposes meetings, notes, transcripts, recordings and action items ^[3]. Keys carry Read, Write or both, and expire after 90 days or never. A key is shown once. It can be revoked, never edited, so store it in a secrets manager immediately. Krisp does not publish a rate limit for this API, so build retries with backoff from day one. Krisp's SDKs belong to a separate line, Krisp for Developers, offered by request with no public price.

Webhooks are the push side ^[4]. A personal webhook on Core fires on transcript created, note generated, transcript shared and recording available, plus per-section events for action items, key points and the outline. It posts to an HTTPS endpoint that accepts POST requests, with optional headers such as an Authorization token, and a test payload plus a History tab help you debug deliveries. On Advanced, an admin can set one team webhook instead of asking each person to configure their own. It fires only when a meeting's access level is Anyone in your Krisp team or broader. Signing is not published.

Zapier, Make and the CRM push

For no-code routing, Krisp connects to Zapier on Core or Advanced, from any role. Its six triggers are Action Items Generated, Key Points Generated, Meeting Note Generated, Outline Generated, Transcript Created and Transcript Shared, and Krisp says Zapier reaches over 7,000 apps (November 2026), which is how notes reach Asana, Jira or Google Docs. Make (the automation platform) works on the same plans with five triggers: Note Generated, Action Items Generated, Transcript Created, Transcript Shared and Recording Ready. That last trigger has no Zapier counterpart, which helps when audio should be archived the moment it is saved.

Only the last two rows sit behind Advanced, and they are the usual reason a team upgrades. Native pushes beat a Zap for one reason: they land on the right record type with no field mapping to maintain. Use the automation platforms for everything else, such as project tools, documents and anything that needs filtering first. Notion is also on every paid plan.

Three workflows and the plan each one needs

A solo consultant needs nothing beyond Core. Load client names into custom vocabulary, duplicate the Client Status Update template, and every Friday ask Claude over MCP for open action items grouped by client. Core comes to $96 per user a year billed annually, or $192 per user a year billed monthly, by our arithmetic. Billed monthly is cheaper only if you stop within 5 months ($80 per user for five months billed monthly, against $96 per user for a year billed annually, by our arithmetic). Six months billed monthly costs the same $96 per user, by our arithmetic.

A five-person sales team on HubSpot also stays on Core, with automatic note sync and a tuned copy of the Sales Call/Demo template. Five Core seats come to $480 a year billed annually, $96 per user, by our arithmetic. A team whose CRM requires Advanced pays $900 a year for five seats billed annually, $180 per user, by our arithmetic. That step is $7 per user per month billed annually, or $84 per user a year. Our Krisp for sales teams guide covers deal grouping and the rest of that tier.

An ops team piping notes into its own system can run personal webhooks on Core if each person sets one up. The Advanced team webhook removes that dependency but skips private meetings. Ten seats cost $960 a year on Core or $1,800 on Advanced, both billed annually at $96 or $180 per user, by our arithmetic. Krisp's 7-day free trial of its paid features needs no credit card; billing rules sit in our Krisp pricing breakdown.

The bottom line

Krisp's AI layer is broader than its noise-cancellation reputation suggests, and almost all of it starts on Core: templates, vocabulary, AI Chat, MCP, the API, webhooks and both automation platforms. Spend an hour on templates and vocabulary before trusting the summaries, reconnect MCP once write tools are live, and protect webhook endpoints yourself. Pay for Advanced only when notes must land in Salesforce or ConnectWise, or when one admin-managed webhook beats per-user setup. For the listener-side and speaker-side accent tools, see our accent conversion guide.