Piktochart sells video tools inside the same subscription as its infographics: a transcript-based editor for recorded video, a newer timeline editor, a screen recorder, a cropper and an AI video generator. The pieces overlap, two of them are separate products, and several pages disagree on limits. This guide maps what each one does and what it costs.

Every instruction and limit comes from Piktochart's help center and product pages, read in October 2026, or our arithmetic, labelled as ours.

Two video products

The help center is explicit: "Piktochart AI Video Editor and Piktochart Video are two separate products and are not connected to each other." [245] Piktochart Video transcribes and repurposes recorded video; the AI Video Editor builds videos on a timeline from templates, clips and AI generations [245]. Assets in one cannot be opened in the other. Pick one early.

💡
Toolkit tip

Keep clips under 15 minutes for reliable rendering.

## Which one you are looking at

The video editor product page describes "one simple timeline" with uploads, screen recording, AI clips and a stock library [26]. The older comparison page against Kapwing says "Piktochart Video is not a timeline-based video editor" [68]. Both are true of different products.

Piktochart Video: edit by transcript

Upload or record a video and Piktochart Video transcribes it; edit the transcript like a document and the video follows [255]. Highlight part of the transcript and export it as a short clip [255]. The screen recorder page adds one-click removal of unwanted parts and repeated words [71].

💡
Toolkit tip

Plan AI clips at eight seconds.

## Getting video in

Import from Zoom cloud recordings, Google Drive or your computer, or record with a webcam [250]. Zoom import needs a paid Zoom account, because cloud recordings are a Zoom paid feature [250].

File limits

Files over 4 GB will not upload [250]. MP4, MPEG, MOV and WEBM work best, and video without an audio track does not work [250]. H.264 encoding is the safest choice [250].

⚠️
Watch out

Free clips carry a watermark that cannot be removed.

## Minutes by plan

The help center gives Free uploads "up to 20 minutes" and Pro "90 minutes/seat per month" [250]. The video-to-text page says: "Right now, the Pro tier offers 90 minutes of transcription per month." [73] No separate Business figure is published. Business minutes are unpublished.

Transcription

Transcripts cover more than 60 languages, from Afrikaans to Vietnamese [73]. Pick the language after uploading; a folder upload applies one language to every file [254]. Transcription takes about 20% of the video's length, so a 20-minute video takes about four minutes [73].

⚠️
Watch out

Legacy Piktochart Video subscriptions need support to cancel.

## Transcript accuracy

The help center says the transcript "is not going to be 100% accurate" [252]. Pronunciation, audio clarity, speaking speed and mixed languages all affect it [253]. Record in a quiet room with the microphone close. Clear audio matters most.

Subtitles

Captions come from the transcript, in nine text styles, and every style change applies to all captions at once [257]. Subtitles can be downloaded as .srt, .vtt or .txt for YouTube or Facebook [73].

Branding the video

Change the background color, title text and font, and upload a logo; custom fonts cannot be uploaded in Piktochart Video [257]. Title text cannot be edited in the 16:9 horizontal ratio [257]. Intros and outros can be added [71].

The watermark

On Free, every clip carries the Piktostory watermark and "they cannot be removed" [259]. Paid plans can remove it or replace it with a logo [259]. Piktochart's Kapwing comparison page says the free plan has "no watermark" [68]; the help center says otherwise. Expect the watermark.

Cropping for social media

The cropper offers 1:1 square, 16:9 horizontal, 9:16 vertical and 4:5 portrait, and exports the cropped clip to your Clips folder [72]. The help center's crop guide adds manual width and height and drag handles in the timeline editor [249].

Screen recording

Choose Video, Video + Screen or Screen, then share the whole screen, a window or a browser tab [258]. When you stop, preview the recording and click Use Video to transcribe it [258]. The recorder sits in the Piktochart Video dashboard [71].

Recording over a visual

From the infographic editor, the camera icon opens a recording studio for presenting a visual with or without your webcam; the recording lands in Piktochart Video for captions and edits [202].

Downloading clips

Clips download as MP4 [256]. Clips under 15 minutes render most reliably; longer ones may stall and should be split [256]. Special characters in titles or captions can make rendering fail [256].

Cancelling Piktochart Video

Older Piktochart Video subscriptions cannot be cancelled from Account Settings; "Please contact our Support Team to cancel your active Piktochart Video subscription." [143]

The AI Video Editor

The newer editor starts from a prompt or a template and puts clips, text, images, captions and music on a timeline [246] [247]. Applying a template replaces the canvas content [247]. Finished videos export as MP4 [245].

Uploads in the AI editor

Uploads are MP4, MOV or WEBM, up to 500 MB per file [244] [247]. That is a much lower ceiling than Piktochart Video's 4 GB [250].

Captions in the AI editor

Generate captions from the audio, type them, or upload .srt or .vtt files; captions are burned into the export [248]. Regenerating in another language replaces your manual caption edits [248].

Generating clips with AI

Describe a shot and Pikto AI Video returns a clip from Sora 2, Sora 2 Pro, Veo 3.1 or Veo 3.1 Fast [243]. The AI video page calls generation "a starting point" for whatever you are making [27]. Clips can be regenerated from a new description inside the editor [245].

How long AI clips are

The pages disagree: "up to 8 seconds long" [243], "between 10 and 60 seconds long" [244], and "8-second video clips" in the Veo 3.1 launch post [102]. Plan for eight seconds.

What AI clips cost

Three numbers are published: 250 credits for "AI Video Generation" in the credits table [146], 650 for Veo 3.1 in the AI Video article [243], and 1,200 for Sora 2 Pro and Veo 3.1 in the Sora 2 Pro post [103]. Monthly allowances are 60 on Free, 500 per Pro member and 1,000 per Business member [146].

What that means in money

At the largest credit pack's rate of US$8 per 1,000 credits [146], a 650-credit clip costs about US$5.20 and a 1,200-credit clip about US$9.60, our arithmetic. A month of Pro credits does not cover one 650-credit clip. Budget with packs.

Curious how Piktochart feels in practice?Try Piktochart →

Free AI video?

The AI video page says "Free AI credits included" [27]. Free accounts get 60 credits a month [146], below the lowest published price of a clip.

Stock and music

The video editor page describes a built-in library of "licensed video, photos, and music" and an audio library, plus your own uploads [26].

Resolution

The video editor page promises HD export [26]. The Sora 2 Pro post describes 1024p clips against 720p for standard Sora 2 [103].

Use cases Piktochart names

The product pages target training and onboarding walkthroughs, social clips, recorded pitches and course lessons [26], and repurposing webinars and long recordings into short clips [255].

Versus Kapwing, Veed and Descript

Piktochart publishes comparison pages against all three [68] [69] [70]. They are vendor pages: the Kapwing page's "no watermark" claim for Free conflicts with the help center [259].

Piktochart Video is being retired

The help center now opens its video guide with a notice: "Starting from the June 2026, new users who sign up for Piktochart will no longer have access to Piktochart Video." [355] Existing users keep it, but it "is no longer actively maintained", may show "bugs, slow performance, or export issues", and is to be replaced by an "AI Timeline Video Editor" [355]. New sign-ups cannot use it.

The product pages for the screen recorder, cropper and video-to-text converter still say "Try it out" [71] [72] [73].

Projects and clips

In Piktochart Video, a project is the uploaded or recorded video; clips are the short videos you export from it [356]. Clips cannot be edited once created, and deleting a project does not delete its clips [356]. Deleted projects and clips cannot be recovered [367]. Duplicating a project does not use minutes [366].

Editing the transcript

Highlight transcript lines and click Remove to cut that part of the video; press Backspace instead to delete only the caption words [363]. Search and Replace fixes a repeated misspelling across the transcript [361]. Enter and Backspace split and join caption lines [377].

When there is no transcript

Videos with no clear speech, or only music, may produce no transcript at all [378].

Aspect ratios

The help center recommends 16:9 for LinkedIn or YouTube, 9:16 for Instagram Stories or TikTok, 1:1 for Instagram posts and 4:5 for Facebook or X [362]. Background graphics do not work in 16:9 [359].

Logos, overlays, intros

Paid users can upload a logo [365]. Images can be overlaid on a highlighted stretch of transcript [360]. Intros and outros are uploaded as MP4 or MP3 and joined to every exported clip [358]. Pro users can save customized templates [357].

Sharing clips

Clips share to social networks or by link from the Clips menu; Instagram is not supported directly, so download and post by hand [364].

The AI Video Editor timeline

The newer editor's timeline is organized as a scene, pages, tracks and clips [373]. Trim by dragging handles or typing a duration, split at the playhead, and rearrange clips along the track [370]. New elements land on their own track [375].

Speed, effects and backgrounds

Playback speed runs from 0.25x to 10x [368]. Clips and images take brightness, contrast, saturation and other adjustments, plus filters, effects, blur, shadow and opacity [372]. Backgrounds can be solid, gradient or transparent, set by RGB, CMYK, hex or hue [374].

Text in the AI editor

The Text tab offers title, heading, paragraph and caption styles, with font, weight, size, alignment and color in the toolbar [371].

Combining clips

The merge tool combines clips on the same track with Union, Subtract, Intersect or Exclude [376].

Generating from a script

Paste a script or a prompt and generate; the help center reminds users to check they have enough credits first [369].

What the old video plans included

The October 2022 pricing page listed 20 import minutes a month on Free and 90 on Pro, unlimited storage, downloads, projects and webcam recordings on every plan, subtitles in 60 languages downloadable as .srt, .vtt or .txt, and Zoom and Google Drive integrations . Those are the limits the help center still quotes.

What the comparison pages still promise

The Descript comparison page offers a free plan with "all templates, no watermark" [70]. The Veed page calls Piktochart Video "not a timeline-based video editor" with transcription in over 60 languages [69]. Both describe the product the help center says new users can no longer get [355].

Captions on by default

Every Piktochart Video project gets captions; switch them off before exporting if you do not want them [257]. Caption styling applies to all captions at once [257].

Ready to put Piktochart to the test?Try Piktochart →

Projects limit

Plans limit both minutes and the number of Piktochart Video projects; the help center points to the pricing page for the figures [356]. The current pricing page no longer lists video limits [2].

Integrations for video

Zoom import needs a paid Zoom plan; Google Drive import can pull a single file or a whole folder [250]. Both connections are managed under Personal Settings, Integration [151].

Is AI video free?

The AI video page answers "Yes. A free account includes AI credits, so you can generate clips for free up to that limit" [27]. Free accounts get 60 credits a month and the lowest published clip price is 250 [146]. On those numbers, a free account cannot generate a clip without buying credits.

Effects in detail

Adjustments include brightness, saturation, contrast and gamma, plus clarity, exposure, shadows, highlights, blacks, whites, temperature and sharpness, with a before-and-after toggle [372].

Speed changes length

Faster speeds shorten a clip and slower speeds lengthen it, and the audio changes with it; split the clip to give different parts different speeds [368].

Transparent backgrounds in video

The AI editor allows a transparent background, but whether it survives depends on the export format [374].

Caption tools in the AI editor

Caption lines can be merged, split or added, and Show timings displays start and end times for fine alignment [248].

When generation fails

The help center's first suggestion for a failed AI video is to check the credit balance; generation can take a few minutes, and results "may vary slightly" from the prompt [369].

Rendering under load

Clips can sit at 0% rendering when servers are busy, and special characters in titles or captions can make rendering fail [256].

Export formats claimed

Piktochart's Kapwing comparison page lists "MP4, GIF" as Piktochart Video's export formats [68]; the help center says downloaded clips are MP4 [256].

Video inside an infographic

YouTube and Vimeo videos can be embedded in any visual from the More menu; they play on the published link or a website embed, and not in PNG or PDF downloads [382].

For training teams

The screen recorder page targets eLearning professionals who record lessons and presentations [71], and the eLearning page suggests turning long training recordings into short clips with subtitles [59].

For marketing teams

The cropper page lists promoting webinars and podcasts and repurposing video across platforms [72]. The video editor page adds product teasers, promos and ad clips [26].

Mixing AI clips with your own

Generated clips land on the same timeline as uploads, screen recordings and stock video, so you can trim, combine, caption and export them together [27]. A prompt can be regenerated if the first clip misses [27], and the page says a plain description of scene, subject and mood is enough.

Before applying a template

Applying a template in the AI editor replaces the canvas content, so save a copy of an edited video first [247].

Longer uploads

Uploads longer than the monthly quota are not simply refused: the help center says to contact support, which reviews them "on a case-by-case basis" [251].

Showing and hiding the timeline

The timeline can be hidden to give the canvas more room; hiding it does not remove clips or edits [373].

Recording tips from Piktochart

The screen recorder page recommends the Video + Screen mode for a personal touch, showing your face next to a browser window or slides [71]. The webcam recorder lets you pick the camera and microphone before recording, and pause and preview before keeping the take [250].

Which plan to use

Free to test transcription on up to 20 minutes, with a watermark. Pro for 90 minutes a seat a month and no watermark [250] [259]. Business for more AI credits; video minutes for Business are not published. Buy credit packs for AI clips [146].

Frequently asked questions

Does Piktochart have a video editor?+

Yes: Piktochart Video for transcript-based editing and a separate AI Video Editor with a timeline.

Does Piktochart Video add a watermark?+

On Free, yes; the help center says it cannot be removed without a paid plan.

## Verdict

Piktochart's video tools are a useful add-on for teams that already make infographics: transcript editing, captions in 60 languages and a cropper for social formats cover most internal and social video. They are not a video suite. The two products do not share projects, the free plan watermarks, and AI clips cost far more credits than a monthly allowance.

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