SocialBee for Agencies: Plans, Client Workspaces and Real Costs

What an agency gets from SocialBee

SocialBee is a scheduling and content tool built around content categories: each client's posts sit in folders by topic or format, fill a weekly posting schedule, and evergreen posts go back into the queue on their own. For an agency, that means a client's feed keeps running between campaigns without someone rebuilding the calendar every week. The agency layer sits on top of that core. Each client gets a separate workspace, staff and clients get roles, posts pass through approval, and analytics leave as branded PDF reports. Three agency plans, Pro50, Pro100 and Pro150, add room rather than features. The pricing is per plan, not per seat, which is the main reason agencies look at it.

The limits are just as clear. There is no white-label version of the software, no public API, no conversation assignment in the inbox and no social listening. Reports export one profile at a time. Agencies that sell their own branded platform, or that run customer care at volume, will hit those walls quickly. Agencies that mostly plan, approve, publish and report for small and mid-sized clients will find a lot of room for the money. The rest of this guide follows an agency's working week: setting up clients, pricing the roster, getting approvals, reporting, and the places where the tool stops.

One workspace per client: how the account is laid out

The unit that matters is the workspace. SocialBee keeps each brand or client separate inside one, with its own profiles, content library, categories, schedule, approvals and analytics, and the inbox and statistics are split by client as well. Only the account owner can create or delete workspaces. A manager can configure workspaces but not create them, per SocialBee's help center, so a senior account lead can run day-to-day work without holding the keys to the whole account. Profiles can be moved between workspaces together with their content, categories, schedules and RSS feeds, which helps when a client splits into two brands or two clients merge.

Running more than one workspace needs Pro or a workspace add-on, and every agency plan includes several. That makes the workspace count the first number to check, before profiles and before people. Small clients cost the most. A client with four profiles still needs a whole workspace, so a roster of many small clients uses up workspaces long before it uses up profiles. One detail matters for onboarding: social accounts can be connected from the mobile app only in workspaces the user owns. In practice the owner or a desktop session handles new client connections, and staff take over once the profiles are in.

The agency plans, both billing periods

SocialBee sells three agency plans with the same features as Pro; the difference is scale in profiles, workspaces and invited users ^[1]. Yearly billing costs ten times the monthly price, which SocialBee frames as two months free. There is no hidden top tier. Pro itself belongs in the list, because many small agencies start there and only move up when the workspaces run out. The four plans:

• Pro: $99 a month billed monthly, or $990 a year billed annually ($82.50 a month); 25 profiles, 5 workspaces, 3 users per workspace.
• Pro50: $179 a month billed monthly, or $1,790 a year billed annually ($149.20 a month); 50 profiles, 10 workspaces, 5 users per workspace.
• Pro100: $329 a month billed monthly, or $3,290 a year billed annually ($274.20 a month); 100 profiles, 20 workspaces, 5 users per workspace.
• Pro150: $449 a month billed monthly, or $4,490 a year billed annually ($374.20 a month); 150 profiles, 30 workspaces, 5 users per workspace.

The help center spells out the user count as one owner plus two additional users on Pro, and one owner plus four on each agency plan. Every plan here includes the features agencies care about most: post approvals, internal notes on posts, PDF report export, unlimited categories and content sources, and 2 years of analytics history. Three add-ons stretch any plan without an upgrade, bought inside the app. An extra user costs $10 a month or $100 a year, an extra workspace costs $10 a month or $100 a year, and 5 extra profiles cost $15 a month or $150 a year. All prices exclude VAT and other taxes.

What a real roster costs

A twelve-client agency with 60 profiles

Twelve clients at five profiles each need 12 workspaces and 60 profiles. The 50-profile agency plan covers 10 workspaces and 50 profiles, so the gap is two workspaces and two packs of profiles. That comes to $179 + $20 + $30 = $229 a month billed monthly, by our arithmetic, or $1,790 + $200 + $300 = $2,290 a year on annual billing. That is about $19 per client a month. The next plan up, with 100 profiles and 20 workspaces, lists at $329 a month billed monthly, so the add-on route saves $100 a month here. It stays cheaper until the add-ons pile up close to the gap between the two plans.

A 25-client agency with 100 profiles

Twenty-five clients at four profiles each need 25 workspaces and 100 profiles. The 100-profile plan matches the profile count and covers 20 workspaces, so the agency adds five workspaces. The bill is $329 + $50 = $379 a month billed monthly, or $3,290 + $500 = $3,790 a year on annual billing. Pro150 lists at $449 a month billed monthly, $70 a month more, though it does bring 50 spare profiles and 30 workspaces. A smaller shop with six clients, 20 profiles and three people fits Pro plus one workspace at $99 + $10 = $109 a month billed monthly. Count workspaces first, then profiles, then people.

One question to settle before you budget is people. Users are counted per workspace, and the published add-on prices one extra user at $10 a month. SocialBee's pages do not say plainly whether one added user covers every workspace or one. The help center also mentions adding users on a free collaborator license without explaining how that sits next to the per-workspace cap. Ask SocialBee how client reviewers and extra staff are counted before you sign a yearly plan. Our SocialBee pricing guide covers the smaller plans and the discounts.

Client review and approvals

Roles for staff

SocialBee has four roles ^[2]. The Owner runs the account and alone creates or deletes workspaces. The Manager can configure workspaces but cannot create or delete them, per the help center. A Publisher can create, edit and approve content, and a Contributor can create content and view analytics but cannot approve it. Only owners and managers manage the inbox streams. For an agency, the useful split is simple: writers and junior staff as contributors, account leads as publishers, and the agency principal as owner. SocialBee lists only these four roles, and we found no mention of custom roles.

How a post moves to the client

Every post is either approved or a draft. Approved posts publish at their posting time, while drafts wait until someone approves them, and the Content Approval tab filters waiting posts by profile and by import source, such as RSS, CSV or Zapier. SocialBee describes the workflow as draft, review and approval. Clients can join a workspace with limited access to review drafts, leave comments and approve or request changes without touching account settings. That means the client logs in; we found no option for review by public link. Email notifications flag new comments and changes, and internal notes on Pro and the agency plans take text, media, emojis and mentions of workspace members, with an edit history, so the team can argue about a caption without the client seeing it.

Monthly reporting for clients

Analytics cover nine networks with 2 years of history on every agency plan. Reports leave as PDFs, which you can brand with your agency's logo and a description and limit to the metrics you choose. Export works for one profile at a time, so a client with five profiles means five exports at month end. It gets tedious. A few networks have their own limits. YouTube keeps only 30 days of data and cannot be exported on any plan. Pinterest keeps 90 days, and Google Business Profile keeps 18 months.

Competitor analysis covers Facebook only, comparing page likes and followers with other pages. There is no social listening and no sentiment, and SocialBee itself says it is mainly a management tool. Meta's changes also show up in client reports: Facebook Impressions were replaced by Views from June 23, 2026, and Instagram impressions and plays are no longer available. An agency that sells reporting as a product, with listening, cross-client dashboards or competitor work across networks, will need a separate tool. An agency that sends a branded monthly summary per profile has what it needs.

The inbox, the API and the white-label gap

The Engage inbox handles comments, mentions and DMs for Facebook Pages and Instagram Business, comments and mentions for Threads, LinkedIn pages and X, and comments for YouTube. TikTok, Pinterest, Bluesky and Google Business Profile are not in it. Nothing gets routed. There are no auto-replies and conversations cannot be assigned to a person, so a community team shares one view per workspace and agrees on its own who answers what. That works for a few clients with light traffic. It strains when clients expect response times.

SocialBee has no public API and no white-label version, so the platform cannot be rebranded for clients ^[3]. When WebPros bought SocialBee in August 2024, it said it planned white-label resale through its hosting partners within 6 to 12 months; the help center still says no. Automation runs through Zapier, where the only SocialBee action is creating a post (a profile's Posting Setup can also be switched to post via Zapier, running a Zap each time content is shared), plus Make, Pabbly and Boost.space. There is no n8n node, and we found no MCP server or ChatGPT or Claude connector on SocialBee's site or help center. An agency that wants its own client portal, or wants to pull data into its own dashboards, cannot build that on SocialBee. No workaround exists today.

Onboarding clients and earning from SocialBee

Moving clients over

Concierge Migration costs $199 once; SocialBee currently offers it free with a yearly plan as a time-limited offer. SocialBee's team moves content, schedules, RSS feeds and shortlink settings from your old tool and sends a report. You share the old tool's login through LastPass, the guarantee does not cover the migration, and most projects finish in 3 to 10 working days. A CSV migration is capped at 8 working hours, usually 150 to 500 posts. Under the current offer, the help center gives 8 free hours on Bootstrap and Accelerate yearly and 16 on Pro yearly, without naming the agency plans, and more posts cost extra, from $39 for 100 to $199 for 1,000. SocialBee advises keeping the old subscription until the move is verified, and it moves upcoming content rather than the whole archive. Self-migration by CSV takes up to 300 items per file, without carousels.

The affiliate, reseller and ConciergeBee programs

The affiliate program pays 20% recurring commission in perpetuity on the software, plus 10% on ConciergeBee services, with a 90-day cookie and payouts through PartnerStack. Tiers run from Promoter to Advocate after $500 in total revenue, then Ambassador after vetting, and affiliates may not bid on SocialBee's brand terms in ads. A separate reseller program targets agencies, marketplaces and resellers that add a margin. The software cannot carry your brand, but ConciergeBee, SocialBee's in-house agency, can. It offers white-label social media specialists, video, article writing and copywriting that an agency can resell and keep hidden from clients. Its services page lists no prices.

Reliability, refunds and renewal

SocialBee's own changelog is candid about bad weeks. In July (the changelog post gives no year), its API was down from July 18 to July 20, which took out the mobile app, Zapier and Make, and posts scheduled during a July 27 to 28 outage of about 12 hours were never sent and had to be rescheduled. TikTok posting failed from August 12 to September 7, 2026. A DNS incident hit the mobile app, analytics and external integrations. For an agency, each of those days means a client asking why a post did not go out. Check the Failed Posts tab daily, and keep a manual fallback for launches.

The money rules are strict. Read them twice. The 30-day money-back guarantee covers the first purchase only, monthly or yearly, never renewals ^[4]. There are no prorated refunds mid-term or after a renewal. Plans renew automatically, and FastSpring, the payment processor, says it emails a reminder a month before a yearly renewal. You can pause for 1 to 3 months, during which nothing posts, and a cancelled plan runs to the end of the paid period. The 14-day trial gives you Pro without a card, with five workspaces to test real clients, and the account locks when it ends.

SocialBee next to other agency tools

Sendible includes unlimited users on its current workspace plans (rolling out since August 2026; older accounts may still be on per-user plans), and its homepage lists Elite at $299 a month billed monthly for 15 workspaces and 90 profiles. White label is a paid option on Elite and Enterprise: Elite with white label costs from $349 a month in total, per Sendible's pricing FAQ. For the twelve-client roster above, Sendible's Elite costs $70 a month more than SocialBee's $229 (both billed monthly, by our arithmetic) and adds unlimited users; the branded version costs $120 a month more. RecurPost says its Agency plan covers 20 social accounts and 3 team members at $79 a month billed monthly, with client approval by link and no login, and white-label reports. Metricool prices by brand: Advanced costs $67 a month billed monthly, or $53 a month billed annually, for 15 brands with unlimited users and reviewers who need no account, while white label waits on its Custom tier.

The per-seat tools sit in another bracket. The gap is wide. Hootsuite charges $399 per user a month billed annually for Advanced, the tier with approval workflows. Sprout Social charges $399 per seat a month billed monthly, or $299 billed annually, for Professional, where approval workflows and unlimited profiles start. Hootsuite's plans include basic listening, and Advanced adds message assignment and auto-routing; Sprout Social sells listening as an add-on with no published price and keeps its API, chatbots and automated rules on Advanced ($499 per seat a month billed monthly, or $399 billed annually). SocialBee has none of these. For a three-person agency, though, seat pricing multiplies fast, and SocialBee's flat plans stay far cheaper. We compare the closest of these in SocialBee vs Hootsuite and our SocialBee alternatives roundup.

The bottom line

SocialBee suits agencies that plan, approve, publish and report for many small clients and want one flat bill. Count workspaces first, since every client needs one, then profiles, then people, and price the add-on route against the next plan before you upgrade. Expect clients to log in to approve, reports to export one profile at a time, and an inbox without assignment. Skip it if you need to rebrand the platform, build on an API, run listening, or answer TikTok and Google Business Profile messages. Test with real clients during the trial, start monthly, and move to yearly only once the roster has settled.